Customer

Customers Speak

Ajay R. Sawatkar

Sr. General Manager, BSNL, Yavatmal Telecom, District Yavatmal

Recently I had applied for Home Loan from PNB Housing Fin. Ltd., Nagpur to purchase a flat. My case was processed very speedily & to everybody’s surprise I got the sanction letter from your company in less than two weeks.

Generally customers have a perception of PSU institutions where they feel that delay is inbuilt part of the process, but your team has negated the misconception. I want to place on record the effort taken by your team & particularly Sh. Rajesh Belsare, who even at odd hours visited my office & residence to collect the documents etc., and also helped to sort out various legalities so to process the case faster. I also saw that everybody in your office was more than eager to provide information relevant to my case and guide accordingly.

I congratulate you & your team who has shown that PSU institutions are as efficient as any professionally managed private financial institutions, to serve the customers.

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